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    HOCATEL SA informs users of the website about its policy regarding the treatment and protection of personal data of users and customers.HOCATEL SA is responsible for the treatment of the personal data of the User and informs him that these data will be treated in accordance with the provisions of the regulations in force regarding the protection of personal data.It is reported that, according to this, the interested party is guaranteed the exercise of rights of access, rectification, cancellation, opposition, portability, forgetfulness and limitation of the data that concerns him, having, for this, to be addressed by written communication to the following electronic address:  The processing of personal data is carried out under the proper conditions of security and professional secrecy, for the period that is necessary for the purpose for which they are collected and processed, and under the conditions indicated below
    According to the provisions of the General Regulation of Data Protection of the EU, the user must receive timely and specific information from the person responsible for the treatment and the uses and purposes thereof. For this, the following information is indicated:Additional information regarding the protection of personal data.

    1. Responsible for the treatment
      Identity: HOCATEL SA
      VAT NUMBER: A58140872
      Postal address: C/ Aribau 201 08021 Barcelona
    2. Purpose of the treatment
      1. Purpose of the treatment
        At HOCATEL SA we treat the information provided by interested persons in order to be able to contact them to offer them the requested information about our services, and to manage their reservations and stays.
      2. Period of conservation of your data
        The personal data will be kept for a period of 5 year from the beginning of the treatment, provided that he has not exercised his right of suppression or opposition. All this without prejudice to the longer terms that may be established by regulation or regulation.
    3. Rights of interested persons
      Any interested party has the right to obtain confirmation on whether HOCATEL SA is processing personal data that concerns them, or not. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, interested parties may request the limitation of the processing of their data and, at any time, to oppose the processing of their data.
      For the exercise of the rights recognized, the interested party may contact through the email address or postal address indicated in the first paragraph.
      Finally, you, especially when you have not obtained satisfaction in the exercise of your rights, have the right to file a claim with the national control authority, for this purpose you should contact the SPANISH DATA PROTECTION AGENCY.
    That in accordance with the provisions in the regulations in force regarding the protection of personal data, HOCATEL SA is complying with all the obligations established for the treatment of personal data of its responsibility, which are treated in a lawful, loyal and transparent manner in relationship with the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated.HOCATEL SA guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the RGPD and current regulations in protection of personal data in order to protect the rights and freedoms of Users and has communicated the appropriate information so they can exercise them.

Anonymous browsing on the web HOCATEL, S.A., the corporation that owns the web site, collects and saves solely the following information on visitors to our website:

  • The domain name of the provider (ISP) and/or the IP address from which they access the Internet. This allows us to compile statistics on the countries and servers that most frequently visit our web page.
  • The date and time of access to our website. This allows us to find out the time periods with the heaviest traffic and make the necessary adjustments to avoid saturation problems during our peak times.
  • The internet address of the link used by the user to access our website. This information allows us to find out the effectiveness of the various banner ads and links that direct users to our server, so that we can promote those that provide us with the best results..
  • The number of visitors per day to each section. This allows us to find out which areas are most successful and therefore increase and improve their content in order to provide users with a more satisfying experience. The information collected is completely anonymous, and in no case can it be associated with and used to identify a specific user.
  • Browsing with cookies
  • Our web page uses cookies, small data files that are generated in the users computer and that allow us to collect the following information:
  • The date and time that the user last visited our web page.
  • The chosen language during his or her first visit to our web page.
  • Security elements involved in controlling access to restricted areas

The user has the option of blocking the generation of cookies by selecting the appropriate option in his or her web browser. However, the company warns you that deactivating cookies may prevent the correct functioning of the web page.